At Wolf Shop, we understand that professional tradespeople and serious DIY enthusiasts need reliable delivery solutions as much as they need quality tools. That’s why we’ve designed our delivery service to match the same standards of efficiency and reliability that you expect from our products.
Our Delivery Promise
From our Dundee headquarters to job sites worldwide (excluding Asia and some remote regions), we’re committed to getting your tools to you with the same dependability you’d expect from industrial-grade equipment. Whether you’re stocking your workshop or need a replacement part for an urgent job, we’ve got you covered.
Delivery Options
| Service | Carrier | Delivery Time | Cost | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | 10-15 business days after dispatch | £12.95 | Professionals who need tools quickly for upcoming projects |
| Free Shipping | EMS | 15-25 business days after dispatch | Free on orders over £50 | Non-urgent orders and bulk purchases where cost-saving is priority |
Order Processing
We know time is money on the job site. That’s why our warehouse team processes all orders within 1-2 business days of receiving them (excluding weekends and public holidays). For orders placed before 2pm GMT, we’ll typically dispatch the same day.
International Delivery
While we proudly serve customers worldwide, please note we currently cannot ship to Asia and some remote regions due to logistical constraints. Our couriers are selected for their ability to handle professional equipment safely and efficiently across continents.
Tracking Your Order
Once your order is dispatched, you’ll receive a confirmation email with tracking information. This allows you to:
- Monitor your package’s journey in real-time
- Plan your project timeline accordingly
- Coordinate delivery for when you’ll be available
Returns Policy
We stand behind our tools, but if you need to return an item, you have 15 days from receipt to initiate a return. Please contact our customer service team at [email protected] to arrange returns.
Why Professionals Choose Wolf Shop Delivery
- Reliability: Just like our tools, our delivery partners are selected for their proven track record
- Transparency: Clear timelines and tracking so you’re never left guessing
- Flexibility: Options to balance speed and cost based on your needs
- Global Reach: Serving tradespeople across continents with consistent service
Have specific delivery questions? Our team of tool experts is ready to help at [email protected] or from our Dundee headquarters at 90 City Rd, Dundee, GB DD4L 8LH.
Wolf Shop – Delivering Professional Solutions to Professionals Worldwide